"The Staff of Star Pump & Sprinklers were Professional and friendly. Thank you!, M. Chavez" "They responded the call and scheduled a visit to check out the scope of the job. They quoted immediately and after my acceptance they scheduled the work to be done two days later. It was done as expected and cost seems reasonable to me." Customer: Javier L. "The situation was I couldn’t figure out why the water wasn’t flowing through the sprinkler system when the timer was on. The guys came by for the free estimate and determined that one of the many valves wasn’t turned on. Problem solved. I got a lesson on sprinkler system operation, a few good tips, and they checked my sprinkler heads. " Customer: Drakus W. | |
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"From the first phone call I was impressed with the level of customer service. Office was friendly and helpful estimate was timely and fair, work was thorough and professional."
Customer: Barbera B.
May 11, 2009
My husband reports that our sprinkler system is working beautifully, thanks to you. We could not be happier with your company, your superior commitment to service, and the expertise, professionalism, and integrity displayed by each and every person we came in contact with at Star. Bringing our system up to working order, fixing broken pipes and heads, connecting the "zones" (even with the challenge of tunneling under the driveway), and installing the top of the line timer box, seemed like a daunting project to us but was child's play to you and your professional staff. The follow-up service was the cherry on top! I cannot end without commending Carlos in particular for all of his hard work and problem solving. Please use this letter as our unqualified recommendation for any future clients that inquire as to your satisfied customer base. For once in life, the grass is not greener on the other side! Thank you. Sincerely,
Eddy and Sue Whitehouse
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Craig S.
Member Since: December 16, 2005
Customer Rating: 5 Stars
City: Coral Springs, FL
Project: Lawn and Garden Sprinkler System - Repair
"The service provided was excellent!!!! They were punctual, professional and the system works great!!! I would highly recommend STAR Pump & Sprinkler's service to family, friends and colleagues. "
Priscilla M.
Member Since: May 14, 2007
Customer Rating: 4 Stars
City: Parkland, FL
Project: Lawn and Garden Sprinkler System - Repair
"Very prompt service, knowledgeable and polite."
Ann S.
Member Since: October 25, 2006
Customer Rating: 5 Stars
City: Pompano Beach, FL
Project: Lawn and Garden Sprinkler System - Repair
"Did a great job."
Customer Rating: 5 Stars
City: Plantation, FL
Project: Lawn and Garden Sprinkler System - Repair
"Unbelievably fantastic response and service! Given the generally poor service suffered in South Florida, it is really refreshing to meet someone who truly cares about and delivers excellent customer service! Thanks."
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Rachel,
As I mentioned to you when we spoke on the phone, I was impressed with the service I received from your company. Carlos came by as promised after completing a job for a neighbor and gave me an estimate for my system, taking the time to show me what work was needed. He told me that I should expect a call on Monday morning to schedule the work, and that it would most likely be done on the Tuesday. It is unfortunately not that common for companies to meet the commitments they make, but I was pleasantly surprised that everything happened exactly when he had told me it would. Thanks and best regards,
Mike
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